Case Study: Catering Provider tenders to Police Force
Local catering business tenders to large Police Force for the contract to run their on-site
catering and canteen service.
As the MD of our catering business had previous tendering experience, they were
shortlisted to ITT (Invitation to Tender) stage after completing and submitting their own
PQQ. The ITT document was considerably more complex and they wanted to ensure a high
quality submission at this crucial stage. Tender Victory’s services were engaged to provide a
review and analysis of their draft ITT response document.
Whilst our catering business knew what they wanted to say, the draft ITT response
document was at risk of information overload and duplication. It needed to respond directly
to the stated requirements in the Force’s specification.
Tender Victory first gained a good understanding of the Force’s specification. We then set
about re-structuring the draft responses to the technical questions. The use of images and
testimonials in relevant areas was also suggested. We ensured that we used the good
content they had written, but that it remained relevant to each individual question that was
being responded to. After providing detailed analysis, feedback and recommendations for
editing and restructuring, Vicki then met with the MD and they finalised the layout and
presentation of the tender document together.
A win! The catering business won the 4 year contract.
By understanding the specification; ensuring that all responses remained relevant to the
questions asked; and working closely with the MD, we were able to ensure that they
submitted a polished and well-presented tender document. Both the business and the
Police Force are delighted with the outcome.