Case Study: Community Care Provider tenders to City Council
Community Care Provider tenders to large City Council for a position on a multi-million
pound framework in the north of England.
As a start-up business, our specialist Community Care Provider had an excellent team of
experienced individuals. Their approach to care provision had also been recognised as
unique and refreshing by senior council executives. However, the business itself was a new
start-up and the team lacked any tendering experience.
As a new business they were unable to demonstrate that the business itself had experience
in delivering the service when entering the PQQ (Pre-Qualification Questionnaire) stage of
the procurement process.
Tender Victory recognised that from the experience of the individuals and the strong
financial backing of the business that the Provider was a worthy candidate for the
procurement process. We therefore formulated an approach that enabled us to
demonstrate the capability of the business and the individuals that were part of it. Through
careful clarifications with the Council’s procurement representatives, and by working closely
with the Care Provider, we were able to include the past experience of the team within their
PQQ submission and also detail the firm standing the business had achieved through serious
investment and a thorough and robust approach to policy implementation and
The Provider was successful at PQQ stage!
By working closely with the Care Providers MD and questioning the team carefully, Tender
Victory was able to extract their combined experience in a meaningful way that was
relevant to the specification and PQQ questions.
We were delighted to work with them again on the next stage of the procurement, their ITT
(Invitation to Tender) submission. They are now awaiting the results of the ITT evaluation…
watch this space!!